PAX A35 Terminal

The PAX A35 is a fixed countertop terminal designed for merchants who run an integrated Point-of-Sale (POS) system and need a reliable, wired payment device.

Overview

The PAX A35 connects primarily via ethernet for maximum uptime but also supports Wi-Fi.

Unlike the A920 Pro, it does not have a built-in printer and is not designed to be moved around. It sits permanently on the counter and is driven by an integrated POS system or Mollie API.
It is the recommended device for high-volume retail, pharmacies, supermarkets or any environment with an existing till system.

Hardware specifications

What's in the box

When your terminal arrives, you'll find:

• PAX A35 terminal
• Communication cables
• USB cable
• Power adapter

Getting started

When you receive your terminal, check for any signs of tampering. Ensure that the box has not been opened and inspect your terminal. Check for missing screws, wires, labels, holes in the device or anything inserted in or attached to any part of the terminal.

Confirm that you have received the right device by comparing the serial number on the terminal to the serial number displayed on your Mollie Web App. If you suspect anything, please report it immediately.

If everything is in order, you can activate your terminal. The device is shipped pre-configured so you can start collecting payments out-of-the-box. Simply turn your terminal on and connect to the Wi-Fi network.

Accessing the settings menu

1. On the waiting screen, tap the screen three times.
2. If you've enabled Local Sale, tap the shop icon in the top right of your screen, then tap the gear icon in the same corner.
3. When prompted, enter your device PIN and the settings menu will open.

Connectivity and network

The A35 connects to the internet via ethernet, Wi-Fi, or 4G.
The terminal monthly fee includes (but is not limited to) the usage of mobile data on your terminal.

Turn ethernet on or off

1. Access your device Settings.
2. Select Internet.
3. Tick or untick the box for the Ethernet active line.

Using Wi-Fi

1. Access your device Settings.
2. Select Internet, then Wi-Fi.
3. Choose your network from the list.
4. Enter your network’s password when prompted and tap Connect.

Your Wi-Fi network must be password-protected and must not require a browser login to connect.

Using mobile network (4G)

To activate mobile connectivity, the terminal needs to connect to a Wi-Fi network at least once during initial setup. If your location has no Wi-Fi, use your phone's mobile hotspot to complete this step.

The terminal connects automatically to the best available mobile network.

Adjusting settings

You can configure A35 from its on-device settings or in your Mollie Web app.

Some settings you can change yourself and others are managed by Mollie on your behalf.

Change device language

1. Access your device Settings.
2. Tap Language.
3. Select your preferred language.

Screen brightness

Swipe down from the top-right corner of the screen (the same gesture you would use on a smartphone), then use the brightness slider in the quick settings panel. Brightness can only go as high as the screen hardware allows.

Sound and volume

To adjust the volume, swipe down from the top-right corner of the screen, then use the volume slider in the quick settings panel.

This allows you to customize the notification volume, which is the sound the terminal plays for alerts.

If you would like to modify the key volume (sound the terminal plays when buttons are pressed on the keypad) contact our Support team.

Screen sleep

By default, the terminal dims and goes to sleep after a period of inactivity to save power. When it's asleep, it can look unresponsive to a customer trying to start a payment. Pressing the power button wakes it up and any payment in progress stays active.

If the sleep timer is too short, contact our Support requesting the change, such as a longer timeout or "never," and provide the serial number or terminal ID.
We'll push the change to your terminals in the background, without interrupting any payments in progress.

Warranty and support

The A35 comes with a one-year standard warranty. Damage caused by the owner, such as a cracked screen or liquid damage, is not covered. Opening the terminal voids the warranty.