Odoo: Manage orders

Give refunds

Standard refund

It is possible to refund your customers directly within Odoo using Credit Notes:

1. Go to Odoo > Accounting.
2. Select an Invoice you want to refund.
3. Click the Mollie Refund button:

4. A refund window appears with the total amount for that invoice. If a part is non refundable, then the maximum refundable amount is set.
   In this example €10 was paid with a non-refundable voucher:

5. Click Create Payment.

Refund without credit note

You can also refund a purchase without generating a credit note (it will have to be generated manually).

1. Go to Odoo > Payments.
2. Select a payment you want to refund.
3. Click the Refund button.

4. Enter the Refund Amount and click Refund: