Guides

Sylius: Set up subscriptions

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Explore how Mollie supports recurring payments for regular billing.

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Tip

  • Minimize chargeback risk by clearly communicating the charge amount and frequency to your customers.
  • Ensure customer awareness by sending advance notifications before each payment, for example via email.

Native Sylius subscriptions module

Mollie supports subscriptions through Sylius's own built-in subscriptions module and seamlessly supports subscriptions directly through its integration.

Supported payment methods

Customers who buy a subscription from your shop must use a supported payment method to make their initial payment. This authorizes future subscription payments as well.

  • Credit/Debit cards: If your customer initially pays with a credit/debit card, all subsequent payments will be by credit/debit card as well.
  • Other payment methods: If your customer initially pays with any other payment method, all subsequent payments will be by SEPA Direct Debit.

Your customers can use these payment methods for the initial subscription payment:

  • Bancontact
  • Belfius pay button
  • Credit cards
  • EPS
  • Giropay
  • iDEAL
  • KBC payment button
  • SEPA Direct Debit
  • SOFORT bank transfer

View the subscription status

View updates on subscription purchases to track revenue, identify loyal customers and identify issues.

  1. Log in to Sylius.
  2. Go to the Mollie section of the side navigation bar.
  3. Select Subscriptions.
  4. If necessary, use the filter to locate the subscription.
    The row of the subscription provides an overview of its status.
  5. Select Show.
  6. To view more detail on the subscription, including its payment schedule, select Show.

Pause subscriptions

Pause subscriptions if there are product availability issues, due to seasonal demand fluctuations, or to help out customers.

  1. Log in to Sylius.
  2. Go to the Mollie section of the side navigation bar.
  3. Select Subscriptions.
  4. If necessary, use the filter to locate the subscription.
    The row of the subscription provides an overview of its status.
  5. Select Show.
  6. In the Active panel, click Pause.

Cancel subscriptions

Cancel subscriptions on behalf of your customers in situations where, for example, they are unable to do so themselves or have missed multiple consecutive payments.

  1. Log in to Sylius.
  2. Go to the Mollie section of the side navigation bar.
  3. Select Subscriptions.
  4. If necessary, use the filter to locate the subscription.
    The row of the subscription provides an overview of its status.
  5. Select Show.
  6. In the Active panel, click Cancel.

Updated 6 months ago