Shopify: Troubleshooting
Troubleshoot common issues
Follow the steps in Troubleshoot common issuesarticle to ensure proper connection between Mollie and your Shopify instance and then the steps below for Shopify-specific settings.
Contact support
In case you're still experiencing problems or have questions, contact support.
- Log in to Shopify.
- Select Settings > Payments.
- Scroll down to the payment method and select Manage.
- Select Contact Mollie - [payment method].
- Provide a clear description of the problem or your request using 30 characters or more.
- Select Send message.
Updated 4 months ago